Proactive chat (Trigger)

Includes very detailed articles about how to use and customize this amazing tools.

Proactive chat
 One of the most powerful features across our product line, proactive chat engages more visitors in live interactions. 1. What is Proac...
Sat, 15 Mar, 2014 at 11:21 AM
What is Trigger ?
     Trigger is powerful tool of SUBIZ that help you automatically sending chat invitations and classify your visitors based on a pre-defined set of...
Thu, 9 Oct, 2014 at 11:47 AM
How to manage Trigger?
In the following writing I will show you a complete view of Trigger Setting on Dashboard page and I will explain very detail each conditions, actions of T...
Tue, 8 Apr, 2014 at 5:28 PM
Common Trigger models easily applying for your website
   Trigger is an open and flexible mechanism that you can set up automatic actions following with preconditions. A big advantage of trigger is that you can ...
Wed, 25 Mar, 2015 at 10:49 AM
Writing persuasive chat invitation messages
    The number one tip is to split test messaging by serving two invitations for the same rule. Not all rule engines allow this but for the ones that do...
Wed, 9 Jul, 2014 at 1:45 PM
Reasons to use Proactive Chat (Trigger)
  Four reasons to use proactive chat AND to be more efficient: Reason 1: When monitoring a dashboard and manually engaging your website...
Sat, 15 Mar, 2014 at 11:30 AM
What pages of an e-commercial website are most likely to respond to proactive chat ?
Our data suggests that the greatest determinant of proactive take-rate is not particular page content, but other factors such as time on site, number of...
Sat, 15 Mar, 2014 at 11:31 AM
Parameters in a Trigger
  1. What is Trigger?   Trigger is a tool which will help you to take some actions automatically on a range of visitors that match the set condi...
Mon, 16 Nov, 2015 at 9:09 AM
Label
1. What is Label ? Label is what you attach to visitors coming to your website, its goal to make agents chat easier to recognize their customers, beside...
Sat, 29 Mar, 2014 at 10:20 AM