- If you forgot your password, click "Forgot password" in the sign-in page:

Image: Sign-in page

- You'll be asked to provide your email address (the email that you used to sign up Subiz live chat)


An email will be immediately sent with a link to recover your password. After clicking on that link, new password will be sent to your email.

Please use the new password we provide you to log in your dashboard, then you can change password to which easy for you to remember.

 - The following video clip will help to visualize all of what I have said above for you.