1. How to enable chat survey ?
- Come to Dashboard >> Settings >> Chat widget >> Choose Chat Survey. You will see 4 check box on the right of chat widget. Check to Enable chat survey >> Save changes
2. How to customize
- You can choose which information you need your visitors to fill in the survey by check or uncheck it. There are 3 optional information for you in the chat survey
b. Require question
c. Phone number
- After deciding which information should be displayed on the chat widget survey, you can customize it by click to Customize right behind. Another window will be displayed. You can edit the text as you want. Finally, click Save changes to finish customization.