Subiz provides you many features that helps you control and manage visitors on your website effectively. These are some ways:
1. Real-time visitor' info: while chatting, you'll know visitor's info such as: their country, city, IP, web path, web browser, time on site, etc. These information maybe very helpful for your later-use.
- Right - mouse click to the name of visitor displayed on IM application:
Image: Visitor's information in Dashboard
While chatting maybe you need memorize something about visitors and it's great to add note for visitors easily and quickly in Dashboard.
2. Control number of visitors and chats:
You can see how many visitors or chats on your website daily/weekly/monthly or any period of time in chart, knowing how it's changing to manage and improve your business.
- Dashboard >> Report >> Chats:
3. Chat history:
History helps you save visitors' information and chat messages. You get deeper understanding about your visitors/customers when you know who they are, what they are concerning and how they interacted with your agents/company.
- Go to Dashboard >> History