If your website built with
Joomla and using Joomla library, you probably run into an implicit
problem after adding Subiz on your site.
How to detect the problem?
You embeded the wiget code and connected with IM sucessfully but still cannot chat with visitors or chatting not work properly.
Subiz widget code possibly gets conflict with Mootools file if you use Mootools compatibility. So it cannot run in the way it should be.
We are really sorry for this
inconvenience and trying to overcome this. At this time, we suggest you a
way to solve the problem. You should now do the followings: